Shape of You Perth Pty Ltd (ABN 95 673 918 664), trading as Shape of You, is committed to protecting your privacy and handles your personal information in accordance with the Privacy Act 1988 (Cth). This policy sets out what we collect, how we use and store it, and how you can access or correct it.
What we collect
- Your contact details: name, email, phone number and address
- Health and treatment information provided in your online intake forms, consent forms and treatment records
- Payment and transaction details
- Photographs taken for clinical records, where you have consented
- Enquiries, feedback and correspondence
- Website usage data, including cookies used to improve how the site works
- Interactions with us on social media
How we use it
- To assess your suitability for treatment and deliver your care safely
- To manage bookings, reminders, payments and your account
- To respond to enquiries, feedback and complaints
- To send you marketing and promotional material, where you have opted in
- To meet our record-keeping obligations for health, insurance, accounting and regulatory purposes
- To improve our services and our website
You can opt out of marketing at any time using the unsubscribe link in our emails or by contacting us. Opting out does not affect the messages we send about your appointments.
Third parties
We use third-party providers to run the clinic and our website, including our booking and records platform, payment processors, analytics providers such as Google Analytics, and social media platforms. These providers may collect or hold data on our behalf, and we encourage you to read their own privacy policies. We do not sell your personal information.
Accessing and correcting your information
You can ask to see the personal information we hold about you, have it corrected, or ask us to delete it. Some health records must be retained for a minimum period under law, and where that applies we will tell you. Contact us using the details below.
Security
We use industry-standard measures to protect your information, including access controls and secure storage. No system is completely secure, and while we take reasonable steps to protect your data we cannot guarantee against unauthorised access or malicious attack.
Contact us
Shape of You
64 Angove St, North Perth WA 6006
[email protected]